Support

Every solution Nebulas Security provides is accompanied by a Technical Support Contract with a Service Level Agreement (SLA).  The levels of support available range from 8×5 telephone support through to full 24×7 support with remote diagnostics.  All Nebulas Security Technical Support Contracts can be combined with on-site support if required.

As a Nebulas Security customer, you are guaranteed to receive:

• Access to the Technical Assistance Centre via phone or email
• Problem resolution from a team of certified security engineers
• iFeed technical update service for new versions/patches

If you wish to contact Nebulas Security support please call 0845 850 0795 or email support@nebulassolutions.com